Commercial Policies
Terms & Conditions
Clear, honest terms for booking your Kashmir, Ladakh, and Himalayan journey with Glitz Holidays.
1. Booking Confirmation & Payment Milestones
To confirm your holiday reservation, the following payment schedule applies unless otherwise specified in your formal quotation:
- Advance Token Deposit: 30% of total package value to block hotel rooms, houseboats, and dedicated transport.
- Pre-Arrival Installment: 40% due 15 days prior to arrival date.
- Balance Clearance: 30% upon arrival in Srinagar/Leh during introductory welcome briefing.
2. Inclusions & Price Integrity
All rates quoted by Glitz Holidays include applicable GST (5% for tour packages) unless explicitly noted as an itemized corporate B2B tax invoice. What is written in your itinerary under Inclusions is 100% guaranteed without surprise hidden surcharges on arrival.
3. High Altitude & Regional Weather Realities
Himalayan destinations (Gulmarg Phase 2, Sonmarg Zero Point, Khardung La, Pangong Tso) are subject to sudden weather changes, snow accumulation, and local administration road closures.
- In case of road blockages (e.g. Zojila Pass or Tangmarg snow chains requirement), our 24/7 Srinagar operations team will reroute or substitute sightseeing safely.
- Gondola tickets in Gulmarg are strictly managed by J&K Cable Car Corporation and subject to real-time wind conditions.
4. Identification & Permits
All Indian guests must carry original government-issued photo IDs (Aadhaar / Voter ID / Passport / Driving License). For protected Ladakh border sectors (Pangong, Nubra, Tso Moriri), Glitz Holidays processes all required Inner Line Permits (ILP). Non-Indian passport holders must provide valid Indian visas / e-visas.
5. Jurisdiction & Governance
All bookings and service agreements are governed by the laws of Jammu & Kashmir and the Republic of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Srinagar, J&K.