Peace of Mind
Cancellation & Refund Policy
We believe in fairness and transparency. Here is our straightforward refund schedule should your travel plans change.
1. Standard Cancellation Slabs
If you need to cancel your trip, notice must be received in writing via email (glitzholidaysofficial@gmail.com) or official WhatsApp. Refund percentages are calculated on total tour cost:
| Notice Period Prior to Arrival | Cancellation Fee | Refund Amount |
|---|---|---|
| 30+ Days before arrival | 10% (Service token) | 90% Refund |
| 15 to 29 Days before arrival | 25% of total cost | 75% Refund |
| 7 to 14 Days before arrival | 50% of total cost | 50% Refund |
| Less than 7 Days / No-Show | 100% of total cost | Non-refundable |
2. Peak Season & Festive Bookings
For reservations during Peak Christmas/New Year week (Dec 22 – Jan 5), Gulmarg peak ski months (Jan–Feb), and April Tulip Festival, partner hotels enforce 100% non-refundable retention within 21 days of arrival.
3. Flight Disruptions & Force Majeure
In the event of flight cancellations due to Srinagar/Leh airport weather or unavoidable natural road disruptions, Glitz Holidays will assist in rescheduling hotel stays without penalty wherever suppliers permit. Any unutilized transport days will be adjusted or refunded honestly.
4. Refund Processing Timeline
Approved refunds are processed via the original payment method (Bank Transfer / UPI / Card) within 5 to 7 business days.