Frequently asked
Booking, payments and the fine print.
The questions that come up before every trip, answered plainly. Destination-specific questions live on each destination page.
General
Booking & payments
Looking for something destination-specific? Each hub page has its own FAQ covering permits, altitude, weather and access.
Ask us something elseHow do I book a trip with Glitz Holidays?
Send an enquiry or WhatsApp us with your dates, group size and rough plan. We come back with a custom itinerary and quote within a few hours. Once you are happy, a booking advance confirms your hotels and vehicles, and the balance is due before arrival.
How much advance do you need to confirm a booking?
Typically 25% of the package value to confirm hotels and vehicles, with the balance before arrival. For peak-season dates or where a hotel demands full prepayment, we tell you upfront rather than after you have committed.
What payment methods do you accept?
Bank transfer (NEFT/RTGS/IMPS) and UPI. We issue a GST invoice for every booking. We do not ask for payment to a personal account — if anyone claiming to be us does, stop and call our office number.
What is your cancellation policy?
It varies by season and by what the hotels have already charged us. As a rule, more than 30 days out you recover most of the advance; inside 15 days, hotel and transport commitments are largely non-refundable. The exact terms are written into every quote before you pay anything.
Are your prices per person or for the whole group?
All listed prices are per person on twin-sharing, GST included. Single occupancy, triple rooms, extra beds and children pricing are quoted separately based on your actual group.
Do prices change with season?
Yes, substantially. Peak windows — May–June, Christmas–New Year, Navratri for Vaishno Devi — can run 30–50% above shoulder season for the identical itinerary. The starting prices on this site reflect shoulder season.
Do you handle flights?
No. We do not book airfare, because you will almost always find a better fare yourself and we would just be adding a margin. We do advise on which airports to fly into and out of so your itinerary is not wasting a day backtracking.
Can you customise a package?
Every package on this site is a starting point. Add nights, change hotel category, start from a different city, travel with fifteen people instead of two — tell us what changes and we rebuild the itinerary and the quote.
Do you work with travel agents and B2B partners?
Yes. We handle ground operations for agencies across India as a DMC. Contact us directly for partner rates and terms.
What if something goes wrong during the trip?
You have one named coordinator on WhatsApp for the whole trip, and our office number reaches a person, not a queue. Hotels get changed, routes get rerouted, and roads get closed — what matters is how fast someone picks up.